FAQ
Frequently asked questions
Here we answer the questions we are asked most often about buying, customisation and after-sales support. If you cannot find what you are looking for, write to us: we will reply as soon as possible.
FAQ
Here we answer the questions we are asked most often about buying, customisation and after-sales support. If you cannot find what you are looking for, write to us: we will reply as soon as possible.
Fill in the form in the contacts section: we will suggest the shop to visit, where you can see our products first-hand and receive design advice and a quote.
BMT offers a wide range of products made up of many modules and finishes. Added to these variables are the materials of the tops and washbasins. We therefore recommend contacting one of our dealers to obtain a real price that matches your requirements.
Fill in the form in the contacts section and tell us whether you have a preference for a particular product or collection: through our area agent we will suggest the shop where you can see the items and materials you are interested in and receive design advice and a quote.
BMT warrants its products in accordance with current consumer warranty legislation: the warranty covers all manufacturing defects that may appear on the product.
BMT products are delivered in about 30 days, depending on the model and the materials chosen.
Installation is not carried out directly by BMT. Some dealers offer this service, but we recommend checking availability, timing and costs with the shop at the time of purchase.
All BMT collections are modular: you can build your unit in a wide range of sizes and shapes, combining the modules that best suit your aesthetic and practical needs.
All BMT compositions can be customised in the various finishes specified for each model. In many collections you can also choose a custom colour. Browse the page dedicated to the individual collections to discover their finishes.
Yes, subject to a check by our technical department: you will be asked to send us the data sheet.
Yes. Different types of washbasin, made from different materials, can be fitted on the same unit. Browse our catalogues to see all the washbasins available.
Our technical department can assess and design bespoke solutions based on particular requirements: ask for a quote at one of our shops.
Yes: with our made-to-measure service we can produce customised units for niches and spaces of any size, so that every solution fits the specific requirements of the room perfectly.
After-sales support is handled directly by our authorised dealers. If needed, the dealer can contact our offices to report any issues and work out possible solutions together.
In this case too, contact your BMT dealer, who will assess the situation and work out how to help.
Fill in the form in the contacts section: BMT Customer Care or the area agent will contact you and give you the name of an authorised dealer near you.
Contact the shop, which will liaise with our offices to check availability and costs.
It is an important subject, and we have devoted a section of the site to it, explaining how to clean every surface of BMT bathroom furniture: Materials and Finishes.